1.1. All goods purchased in our Expressshop.lv store are covered by the manufacturer's warranty!
1.2. The manufacturer's warranty period can vary from product to product, sometimes up to five years. You can check the warranty period with our product sales manager by phone: 28060088 or 64112220.
1.3. In order for the guarantee to be valid, you must present:
- original document confirming the purchase (cash register receipt, invoice or receipt);
- manufacturer's or distributor's warranty.
The warranty card must be filled in correctly, indicate the date of sale and the warranty period.
1.4. Warranty conditions do not apply to:
- Items sold in addition to accessories, consumables, and batteries that come with items (e.g. fuses, headphones, microphones, batteries, chargers, antennas, remote controls, patch cords, dust bags, light bulbs, etc.) as well as glass, porcelain and paper parts, and hand-held plastic parts that are subject to normal wear and tear;
- minor defects that do not affect the functioning of the product itself, such as erasure of chips or inscriptions on the product cases;
- on parts of the goods damaged by wear and tear.
1.5. The manufacturer's warranty is void if:
- the product has damaged warranty seals, serial numbers, as well as as a result of unauthorized repair of the product;
- damage caused by natural disaster (flood, storm, fire, earthquake, etc.) or as a result of an accident;
- non-standard power supplies, accessories and spare parts, as well as consumables (for example, cartridges) were used;
- if the damage is caused by other independent circumstances, such as voltage fluctuations in the electric motor exceeding 10% of normal, the use of non-standard power supplies, defects due to deposits, mechanical damage to the product, ingress of foreign objects or moisture, etc.
- if regular maintenance has not been performed (applies to goods that need it);
- if the purchased product was used for production and non-standard professional purposes not provided for in the instructions for use.
- the operating instructions are not followed, the operating instructions are violated;
- due to the discrepancy between the parameters of the communication network and satellite television and other domestic factors.
1.6. The damaged product must be delivered to the service center specified in the warranty card, taking with you the original document confirming the purchase and the warranty card. If the service center is not listed, please contact our customer service center at 28060088 or 64112220.